FORMATIVE SPACE

AI audits & automation

Find the manual work slowing your team down. Automate it.

Formative Space helps retail and e-commerce operations teams spot repetitive work and replace it with practical AI and automation.

Start with an AI audit → See how we work

The problem

Good teams, buried in busywork.

Most operations teams lose hours every week to the same repetitive tasks — work that is necessary, but doesn't need a person doing it by hand.

  • Copying data between tools
  • Rebuilding the same reports
  • Chasing approvals
  • Cleaning customer lists
  • Following up by hand on WhatsApp

How we work

Audit first. Then build what's worth building.

01

AI Audit

We map your workflows, spot the manual and repetitive work, and show you where AI and automation can realistically help. You get a clear, prioritised plan.

02

Automation builds

We turn the highest-value opportunities from the audit into working automations and tools your team can actually use.

03

Ongoing support

We refine what's been built as your operations grow, so it keeps working as your team and tools change.

Founder-led

Built by someone who has run retail CRM from the inside.

Formative Space was founded in September 2026 by Kshitiz Dwivedi, after four years leading CRM, retention and lifecycle marketing for a large multinational retailer across GCC and African markets.

That work — segmentation, journeys across Push, Email and WhatsApp, reporting in SQL and Power BI — showed the same pattern everywhere: talented teams spending hours on work a system could do. Formative Space exists to give that time back.

Connect on LinkedIn →

We're hiring

AI Automation Intern

Work from home · occasional meet-ups in Dharamshala & Bir-Billing

  • You need: basic laptop / computer skills and curiosity to learn AI tools
  • Bonus: coding experience helps, but it's not required
  • You get: a paid internship — stipend discussed after selection

Open to college students & graduates. Learn. Build. Earn.

Apply by email →
AI Automation Intern hiring poster

Is your team running on spreadsheets and manual steps?

Tell us what's slowing you down. We'll reply with how an AI audit could help.

hello@formativespace.in